What To Do If Your Fortnite Account Was Hacked

First of all, you should try to restore access to your account using password recovery tools. You can do this on the page: https://accounts.epicgames.com/login/ just click on the “Forgot Your Password?” button and enter your email.

If you have lost access to mail, then everything becomes much more complicated. Remember, if you did not make purchases for real money, then you will most likely not be able to regain access to your account. If you have had a purchase, the instruction is as follows:

  1. Send a request to the official technical support of the game https://epicgames.helpshift.com/a/fortnite/?l=en&contact=1
  2. Select the subject of the letter “Hacked account / Unauthorized purchase”
  3. Describe in detail how and when the hacking occurred, as well as write that you have all the account data and can confirm the payments that were on the account. (It is important! If you understand that the hacking occurred because of your fault, write about it better, this will increase your chances for a positive outcome)
  4. Send a letter and wait for a response (1-2 days). You will be asked to provide certain data or they will say that they cannot help you.

Alas, there are no other ways to return an account. And if you succeed in regaining control, do not forget to activate fortnite two-factor authentication, so you can protect your account from hacking.

 

Alexandra

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